Contact Us

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Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers' personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

When you contact us to help you with a problem, we may collect personal information about you. We collect and use only the information necessary to respond to your concerns and conduct investigations. In most instances, we collect minimal personal information, such as name, address, telephone number, or email address. In limited cases, depending on the nature of your case or of our law enforcement investigations, we also may collect other personal information such as Social Security numbers, account numbers, or mortgage or health information etc.

• to ask if you will participate in a consumer survey.
• to provide information in response to other legal process.

When we contact others...

• to collect information about potential casefiles when we investigate possible cases.

• we work with our partners to investigate casefiles, coordinate law enforcement investigations, cooperate with oversight investigations, or follow up on financial reports.